Support your associated providers – and meet your responsibilities under the Aged Care Act 2024.
The Associated Provider Toolkit helps registered aged care providers strengthen due diligence, governance, and compliance when working with associated providers.
These resources support compliance with:
• The Aged Care Act 2024
• The Support at Home program
• The Commonwealth Home Support Program (CHSP)
• Your organisation’s governance and quality systems
• The Aged Care Act 2024
• The Support at Home program
• The Commonwealth Home Support Program (CHSP)
• Your organisation’s governance and quality systems
Associated Provider Handbook
ACCESS HANDBOOK >
An editable handbook that helps you communicate clearly with associated providers about their legal and quality obligations. Use it to set clear standards and promote consistent, compliant practice across your organisation.
An editable handbook that helps you communicate clearly with associated providers about their legal and quality obligations. Use it to set clear standards and promote consistent, compliant practice across your organisation.
Associated Provider Assurance
Framework
fRAMEWORK GUIDE >
A practical guide to help registered providers demonstrate due diligence when engaging and managing associated providers. It includes:
• Legislative context & common obligations
• Practical implementation guidance
• Tools for risk-based auditing & oversight
A practical guide to help registered providers demonstrate due diligence when engaging and managing associated providers. It includes:
• Legislative context & common obligations
• Practical implementation guidance
• Tools for risk-based auditing & oversight
framework tools >
Editable tools to support a risk-based approach to managing associated providers:
• Selection, Onboarding & Induction Checklist
• 60-Day Post-Service Delivery Review
• File Compliance Audit Tool
• Periodic Review Audit
• Workforce Credential & Compliance Audit
• Workforce Training Record Audit
• Client Experience Survey / Interview Template
• Selection, Onboarding & Induction Checklist
• 60-Day Post-Service Delivery Review
• File Compliance Audit Tool
• Periodic Review Audit
• Workforce Credential & Compliance Audit
• Workforce Training Record Audit
• Client Experience Survey / Interview Template
This resource has been collaboratively developed as a partnership with Enkindle Consulting, Grampians Sector Development Team, Eastern Sector Development Team, Bayside City Council, SSD Connect Alliance, Hume Region Alliance, Bellarine Community Health and West Gippsland Health Care Group.
