Diversity & Inclusion

Diversity refers to what makes each of us unique including our personal characteristics, attributes and what is important to us.

Diversity and differences should be celebrated, respected, and appreciated to ensure every individual is included. For older people to have a positive and dignified ageing experience we must consider diversity and inclusion within Aged Care service delivery. It is necessary to respond appropriately to the diverse experiences and needs of eligible older people; reducing marginalisation, disadvantage and improving access to appropriate service delivery.

The Commonwealth Home Support Program (CHSP) recognises that older people display the same diversity of characteristics and life experiences as the broader population and need to receive services which reflect their diverse needs. Each person may have specific social, cultural, linguistic, religious, spiritual, psychological, medical and care needs and may also identify with many diverse characteristics.