CHSP Resources - Operational

Department of Health Commonwealth Home Support Programme (CHSP) Program Manual

The Commonwealth Home Support Programme (CHSP) delivers the entry-level tier of support and is designed to provide a relatively small amount of care and support to frail older people to help them to remain living at home and in their communities.

The Program Manual documents the operational requirements of CHSP. It also forms part of a funded organisations Grant Agreement.

Current Commonwealth Home Support Programme Manual and changes can be found here.

Commonwealth Home Support Programme: Living Well at Home Good Practice Guide (2019)

The Good Practice Guide is intended to complement the CHSP Programme Manual and support the take up of wellness approaches in home care services.

MY AGED CARE

My Aged Care is the entry point for older Australians to access aged care.

Support material and quick reference information is available to help service providers use the My Aged Care provider portal.

Each organisation should have at least one Administrator.

Department of Health Website - Ageing and Aged care

Information for aged care service providers about Aged Care Programs and Services, Reforms, My Aged Care and the provider portal.

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myGovID and the Data Exchange

myGovID has replaced the AUSkey method in order to prove who you are when using government online services such as the Data Exchange. – Your Principal Authority will link your organisation in Relationship Authorisation Manager (RAM) and authorise your myGovID to transact on the organisation’s behalf. – A Data Exchange Organisation Administrator must complete a User Access Request form to access the Data Exchange. – Data Exchange Organisation Administrators can create other Data Exchange Organisation Administrators for their organisation.

Data Exchange (DEX)

The Data Exchange represents the Commonwealth governments approach to grants program reporting. Funded organisations can provide data in three different ways:
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Direct entry through the web-based portal, which can be used like a free case management system
System-to-system transfer
Bulk uploads

Top 5 Helpful DEX Resources:
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DEX Extension Request Form
Data Exchange System User Access Request Form
Data Exchange Protocols
Web Services Technical Specification
Bulk File Upload Technical Specifications

Once access is granted, a range of other training resources and guidance material is available to support organisations use the Data Exchange.

Interpreting Support For
Service Providers

Commonwealth Home Support Program Updates

Ageing and Aged Care Program information at Department of Health:

‍https://agedcare.health.gov.au/programs

‍Information for providers:

‍https://agedcare.health.gov.au/our-responsibilities/ageing-and-aged-care/programs-services/my-aged-care/information-for-service-providers

‍Information for RAS assessors:

‍https://agedcare.health.gov.au/programs-services/my-aged-care/information-for-assessors

My Aged Care

‍Provider Portal Training Links and Resources

‍Summary of My Aged Care System Changes

‍My Aged Care system and process overviews for service provide ‍

G randfathering

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‍‍‍‍‍My Aged Care - Service and Support Portal User Guide - Part 1:
Administrator Functions

‍My Aged Care - Service and Support Portal User Guide Part 2:
Team Leader and Staff Member
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‍Further resources for Service Providers: My Aged Care for
Service Providers

The Grampians Sector Development Team is supported by the Victorian Government and the Australian Government Department of Health. Although funding for this website has been provided by the Victorian or Australian Government, the material contained herein does not necessarily represent the views or policies of either government.

The Grampians Region Sector Development Team acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present and emerging.