HACC-PYP Project

The Grampians Sector Development Team has funding to support HACC-PYP providers in the Grampians region (Central Highlands and Wimmera). The project has a focus on Service Co-ordination and supporting funded organisations to build provider capacity, encourage the development of partnerships, and provide practical support for redesigning HACC-PYP service provision.

The ongoing moderation and facilitation of a virtual Community of Practice is a key element in providing this organisational support.
You can join the Community of Practice by registering your interest HERE.




Link To Source

Aged Care Readiness Resources

Fact sheets developed for CHSP service providers in the Grampians Region to address essential practice in preparing for, and meeting their service and compliance obligations (Aged Care Quality Standards).

Note: Resources developed by ‘Quality Service Improvement’ for the Grampians Region Sector Development Team (December 2021).

See the overview Factsheet for further information, titled "Aged Care Standards Readiness Resources".

Guiding Principles - CHSP and HACC-PYP

These fact sheets were developed to assist community support workers and their managers.

They were initially developed for the Vic-HACC Program (HACC-PYP) in 2013, however were reviewed and revised in 2020 to incorporate the CHSP.

Continence care in the community

A number of resources were developed to assist all HACC-PYP and CHSP staff to understand the dynamics of having a continence problem, how it affects people, who can assist and what type of resources are available to help.

Please Note: The tools and resources were developed primarily for HACC-PYP – however all material also fits with CHSP requirements.
Practical Guide to Continence Services in Grampians 0617

A range of other tools have been developed and implemented:

Community Support Worker Resource Kit

This is a large file and will take a few minutes to download – it is a ‘live’ document and new logo’s are being added as new agencies participate

Referral pathways

Continence implementation process for personal care providers

Community Support Worker training package

Community Support Worker Role, 13th November 2014

Screening tool for bladder and bowel control problems

It is intended that this is a knowledge tool for CSWs and a functional tool for Assessment Officers

Pre Train Quiz
Post Train Quiz

HACC Outcome of Referral Tool, November 2016

Service Handover Plan


A quiz for everyone to use. Quiz was developed by Amanda Larcombe, Continence Nurse Advisor, Rural Northwest Health.

Continence Foundation of Australia

Urine colour chart

Movicol – Choose your POO! _Stool_Chart

Home Safety

The Service Provider Home Safety Checklist, and Protocol for using the Checklist were created in 2015/2016, and again in March 2021.

Personal Care Protocol

The Grampians Region Personal Care Protocol was developed in response to requests from Grampians Region HACC-PYP Personal Care Providers for the provision of a document that clarified their role in the timely and effective delivery of personal care services. This protocol does not govern or determine the practices of registered nurses as their practice is determined by their individual registration as a nurse. A further review of the Grampians Region Personal Care Protocol was undertaken by a focus group and via email in June 2017 and made available for distribution in February 2018. A revision was completed in 2020.

HACC-PYP Assessment

The Victorian HACC Assessment Framework (DHS, 2007) sets out the program policy for assessment as a HACC-PYP-funded activity.

A range of documents were developed for Grampians Region service providers in 2015 to support HACC-PYP assessment.